Privacy policy

Last Updated: April 9, 2026

At Kacha Dhaagha, accessible from kachadhaagha.com, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by Kacha Dhaagha and how we use it.

1. Information We Collect

If you contact us directly, we may receive additional information about you such as your name, email address, phone number, the contents of the message and/or attachments you may send us, and any other information you may choose to provide.

When you purchase a product from our store, as part of the buying and selling process, we collect the personal information you give us such as:

  • Identity Data: Name and username.
  • Contact Data: Shipping address, billing address, email address, and telephone numbers.
  • Transaction Data: Details about payments to and from you and other details of products you have purchased from us.

2. How We Use Your Information

We use the information we collect in various ways, including to:

  • Provide, operate, and maintain our website.
  • Improve, personalize, and expand our website.
  • Understand and analyze how you use our website.
  • Process your transactions and ship your orders.
  • Communicate with you, either directly or through one of our partners, for customer service, to provide you with updates and other information relating to the website, and for marketing and promotional purposes.
  • Send you emails or SMS (if opted-in) regarding your order status or new arrivals.
  • Find and prevent fraud.

3. Log Files

Kacha Dhaagha follows a standard procedure of using log files. These files log visitors when they visit websites. The information collected by log files includes internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable.

4. Cookies and Web Beacons

Like any other website, Kacha Dhaagha uses 'cookies'. These cookies are used to store information including visitors' preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimize the users' experience by customizing our web page content based on visitors' browser type and/or other information.

5. Third-Party Privacy Policies

We share your Personal Information with third parties to help us use your Personal Information, as described above. For example:

  • Shopify: We use Shopify to power our online store.
  • Courier Services: We share your name, address, and phone number with our delivery partners (such as Post ex) to ensure your "Unstitched Suits" reach your doorstep safely.

6. Data Retention

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

7. Contact Us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at [info.kachaadhaagha1@gmail.com] or by mail using the details provided below:

Kacha Dhaagha Address: House No 7, House No B2SA , Quametti Bazar, Sangla Hill, 39600, Pakistan.

 WhatsApp: +923257897472